Buyer FAQ

Questions Buyers Actually Ask

Minimums, samples, artwork, production and paperwork. If your question is not here, send it — we answer with specifics, not brochures.

Minimums, quotes and payment

It depends on the design: 16 listed designs start at 150 pieces, 169 at 200, most at 300, and food cartons at 500–1,000. The quote confirms the minimum for your size, board and print.
A box price moves with size, board thickness, print, finish and quantity. A list without those numbers would be a guess. Send the specification and you get a real figure.
Yes. Each size needs its own die, but the artwork and finish carry across. Sizes are quoted per size and ship together.
T/T, L/C, D/P, D/A, PayPal, Western Union, MoneyGram, credit card and Alibaba.com Escrow. Trade Assurance orders run through the platform.

Before bulk production

Physical samples are quoted per piece plus courier. The dieline drawing and the 3D mockup that come before the sample are free.
Sample lead time is 3–7 days, and it can include hot foil stamping, spot UV, embossing, matt or gloss lamination and soft-touch lamination. A new structure that needs a new cutting die can add a few days. We confirm the date in writing when you order the sample.
Yes. Send the logo, any brand colors and a reference you like. Our team lays it out on the dieline and sends the mockup for approval.
We print the Pantone you specify and check the pull sheet against it. Paper stock and lamination shift color slightly — that is why the physical sample matters.

While your order runs

Plan on 12–15 days for bulk orders and 3–7 days for samples (hot foil, spot UV, embossing, matt/gloss and soft-touch finishes included). We confirm both dates in writing with your order.
Ask and we send photos or a short video from the line, usually after printing and before packing. A live video call from the floor is also possible.
FOB, CFR, CIF, EXW, FCA, CPT, CIP, DDP and DDU from Guangzhou Port. Tell us the term your forwarder needs.
Polybagged where needed, then counted into export cartons. Carton count and pallet pattern can follow your warehouse's rules if you send them.

Certificates and claims

The ISO 14001 and FSC Chain of Custody certificates are held by our affiliated plant, Enping Xinhua Color Printing Factory, not by the exporting company. Numbers and verification links are on our certificates page.
Yes, if the FSC claim is agreed at quotation and printed on the purchase order.
For food boxes we quote the board that carries a food-contact declaration for your destination market and pass the material paperwork on with the order.

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